Customer Intelligence

Oracle CX / CRM (Oracle Advertising and Customer Experience) Customer List

Get actionable technographic data on companies using Oracle CX / CRM (Oracle Advertising and Customer Experience). Enhance lead generation, precision targeting, GTM strategy, and competitive analysis to improve sales and marketing efficiency.

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Oracle CX / CRM (Oracle Advertising and Customer Experience)

Contact & Quick Info

Sic Code : 7372
Product Name Oracle CX / CRM (Oracle Advertising and Customer Experience)
Category Enterprise Customer Relationship Management (CRM) & CX Suite
Customer Range Large Enterprise to Global Fortune 500 Companies
Data Updated ● 2026-08-25
5,000+ Enterprise Customer Accounts
Companies using Oracle CX / CRM (Oracle Advertising and Customer Experience)
$75B - $90B (Global Customer Relationship Management Market)
Market size
9.5% (Global Enterprise CRM & CX Market)
Market share
91%
Adoption rate
Company Overview

About Oracle CX / CRM (Oracle Advertising and Customer Experience)

Oracle CRM is a suite of customer relationship management solutions that helps organizations manage sales, marketing, customer service, account relationships, and other customer-facing operations. Oracle's CRM capabilities are available across its broader cloud applications and customer experience portfolio.

Strategic Direction

Oracle continues expanding cloud-based CRM, AI-powered sales capabilities, customer data intelligence, marketing automation, and connected customer experience solutions to support modern enterprise revenue teams.


Ideal Customer Profile

Oracle CX / CRM (Oracle Advertising and Customer Experience)'s ICP

Oracle CRM primarily serves mid-market and enterprise organizations across financial services, telecommunications, retail, manufacturing, healthcare, professional services, and technology.

Get in-depth insights with counts, firmographics, and technographics data for Oracle CX / CRM (Oracle Advertising and Customer Experience) market share.
Market Trends

Oracle CX / CRM (Oracle Advertising and Customer Experience) Market Trends

CRM adoption continues to evolve through artificial intelligence, sales automation, customer data platforms, predictive analytics, and integrated customer experiences.

AI-Powered CRM

Organizations are increasingly using AI to automate sales activities, surface customer insights, and help revenue teams prioritize opportunities.

Connected Customer Data

Businesses are bringing customer, sales, marketing, and service data together to create a more complete view of customer relationships.

CRM Automation

Sales and service organizations continue adopting automation to improve productivity, pipeline visibility, customer engagement, and operational efficiency.

Market Positioning
Market Share

Oracle CRM vs. Market Competitors

Oracle CRM competes with Salesforce, Microsoft Dynamics 365, SAP Customer Experience, HubSpot, and other enterprise CRM platforms. Oracle's broader enterprise application ecosystem makes its CRM technology particularly relevant to organizations seeking connected business applications.

2026 Strategy Focus

Oracle's CRM strategy centers on cloud applications, AI-assisted selling, customer intelligence, marketing automation, and integrated customer experience management.

Employee Details

Department Leaders

Access verified contact information for key decision makers within the organisation.

VP
Vice President, Products
Product Leadership
CTO
Chief Technology Officer
Technology Leadership

Unlock all department leaders with verified contact details

Leadership & Team

Key Contacts

Name Designation Call Email
— Locked — VP, Products 1018 ✉
— Locked — CTO – Chief Technology Officer 1018 ✉
— Locked — CIO – Chief Information Officer 1018 ✉
— Locked — VP, Marketing 1018 ✉
Unlock the full leadership directory — direct calls & emails — with a DCM subscription.

Strategise Outreach With Deeper ICP Insights

With DCM, you get real-time technographics, firmographics, and buying signals backed by multi-source AI verification so your GTM teams can find the right accounts and drive conversions faster.

Top Customers

Top Companies Using Oracle CX / CRM (Oracle Advertising and Customer Experience)

The Oracle CRM customer ecosystem includes global organizations across financial services, telecommunications, retail, technology, manufacturing, and professional services.

Company Industry Country Revenue
AT&T Inc. Telecommunications world USA High
HSBC Holdings plc Banking & Financial Services world UK High
FedEx Corporation Logistics & Transportation world USA High

Relevant Products

Companies using Oracle CX / CRM (Oracle Advertising and Customer Experience) also commonly use these platforms in their tech stacks.

Provider Details

Vendor

Classification

Categories

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) (Marketing & Digital Marketing)

A system that helps businesses manage customer interactions, sales, and service relationships. Used by sales teams, marketing departments, and customer service teams.

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) (Customer Management)

Integrated platforms combining marketing, sales, service, and commerce capabilities to deliver consistent customer experiences across channels.

Market Breakdown

Customer Distribution

Distribution of the global customer base by industry, geography, and revenue tier.

By Industry
Financial Services & Banking 30%
Telecommunications & Media 22%
Healthcare & Life Sciences 18%
Manufacturing & Industrial 15%
Retail & Consumer Goods 10%
Others 5%

The Oracle CX/CRM customer list shows strong adoption across financial services, telecommunications, and healthcare sectors managing large-scale, regulated customer operations.

By Country
United States60%
UK 12%
Japan 9%
Germany 8%
Australia 5%
Others 14%

The United States represents the largest concentration of Oracle CRM customers, with substantial adoption across Europe, Asia-Pacific, and other major enterprise markets.

By Revenue
$1M–$10M 3%
$10M–$100M 17%
$100M–$1B 35%
$1B+ 45%

Oracle CRM adoption is strongly concentrated among mid-market and enterprise organizations, with a significant share of customers generating more than $100 million in annual revenue.

Our Methodology

What Makes Our Customer List Different?

Most providers rely on static scraping; we rely on a massive, active ecosystem. DCM’s proprietary engine scans over 3 billion public records annually. Our process is different because it isn't just automated, it’s human-vetted and AI-structured.
We don't just "find" data; we verify it through an 8-stage methodology that includes:

Web-Inspect Webhooks

Real-time scanning of millions of websites for web-based technologies.

Survey-Led Validation

Using email, social, and phone surveys to confirm SaaS and IT hardware installations.

AI-Sorting

Customer List DifferentStructuring raw data into intelligent tech categories so you can filter by specific product versions.

User Community Listening

Tapping into technology user conferences and social communities to find active influencers.

100% Contractual Guarantee

This rigorous "Suspect Tech Data Capture" and verification process allows us to provide a 100% contractual guarantee of technographic confidence.

Intelligence Architecture

Multi-Layered Customer Intelligence

DCM replaces traditional one-pager slides with living data-driven personas that update as your market moves.

Firmographics

Gathering foundational data like industry, company size, and location

Intent & Behaviour

Monitoring live signals like research spikes and webinar attendance

Technographics

Analyzing the current tech stack, integrations, and adoption maturity

Ideal Customer Profile

Building a dynamic persona from repeating technographic and intent patterns

Get Started

Get a Customised Customer List

Access data of customers that fit right for your ICP, enriched with verified contacts, firmographics, technographics, and intent signals.

FAQs

Frequently Asked Questions

Oracle CRM helps businesses manage customer relationships, sales activities, marketing processes, and customer service operations. It is designed to support organizations with complex enterprise requirements.
Oracle CRM is used by organizations across financial services, telecommunications, manufacturing, retail, healthcare, technology, and professional services.
An Oracle CRM customer list can include company names, industry, revenue, location, technology information, and verified contacts for relevant decision-makers.
Sales, marketing, customer service, revenue operations, and IT teams can use Oracle CRM to manage customer information and business processes.
An Oracle CRM users list helps sales teams identify organizations with established CRM investments and reach relevant technology, sales, and business decision-makers.
A verified Oracle CRM customer list helps businesses focus on relevant accounts while reducing inaccurate prospect data. Enriched firmographic and technographic information can also improve account-based marketing campaigns.